Business Analyst

To perform essential duties and responsibilities of the position, the following knowledge, skills, and abilities are required:
• Business process analysis and improvement
o Experience in business analysis. Ability to translate stakeholder requests into well-defined, documented use cases / requirements and review with stakeholders
o Solid knowledge of the application development / configuration process.
• Knowledge/experience of ERP or Supply Chain system implementation
• Knowledge of writing SQL and Agile processes a plus
• Prior experience within transportation, logistics or supply chain
• Ability to understand technical designs, specification and work to resolve changes that impact stakeholders
• Experience creating test cases and execute integration testing
• Ability to critically review and interpret technical documentation
• Ability to write Operations Users
o Strong communications skills (verbal, written, and listening)
o Ability to clearly convey ideas and concepts verbally, in writing, and via presentations
• Supporting the documentation and testing of new features and functionality
o Ability to handle multiple priorities and consistently meet deadlines through effective time management skills
o Sense of urgency with strong follow-up skills
o Must be detail-oriented and able to work within a team setting
o Proficient at problem solving and analytical techniques
o Ability to establish and maintain effective working relationships with internal team members and external stakeholders
o Ability to work with integrity and build trust
Education And/or Experience
• Bachelor’s degree preferred or relevant work experience in systems or business
• 3+ years of transportation, logistics or supply chain
• 3+ years of experience working with Blue Yonder transportation systems management or implementations
• Experience in a support role within Supply Chain
• Experience working with EDI transactions
• Experience in business process redesign
• Experience in system design, testing, validation, problem resolution, and training